Why Mediation?
The mediation services at The Creative Therapy Center are designed to
assist companies, organizations and community members involved in
conflict situations. Conflict is a normal part of our lives, but it can be
disruptive and challenging if it is not addressed.
Formal Mediation
Formal mediation involves a neutral third-party mediator. The mediator
meets with the participants involved in the disagreement. The mediator
acts to encourage and facilitate the resolution of the dispute without
prescribing the solution. The object of formal mediation is to help the
individuals who are in dispute find a mutual agreement that is acceptable
for both parties. Mediation is voluntary and confidential. Mediation is a
safe place and "no fault" context to address disagreement.
Facilitated Conversations
A facilitated conversation is an informal meeting between two or more
parties that are involved in a disagreement. Facilitated conversations help
individuals communicate during difficult sessions with the assistance of a
trained facilitator. The facilitator will foster a safe, respectful environment
that assists the parties in finding a mutually acceptable conclusion.
Coaching
Coaching consists of a one-on-one confidential consultation with a trained
conflict coach. During this process the individual is given the opportunity
to talk through the process of resolving the current dispute and/or process
the issues to assist in preventing the escalation of them. Coaching can also
be used to learn and develop news skills in conducting difficult
conversations with others or managing conflict.
* Nicole Ross is a Qualified Neutral under
Minnesota Rule 114


Mediation Services